Customer Care
 

  • If you have questions on MOLePoints and purchase transaction:   

Ask for:

Customer Care

Tel:

603 2148 3777
016 201 4600 (weekends and public holidays only)

Fax:

603 2141 9777

E-Mail:

customercare@mol.com

Address:

MOL AccessPortal Berhad
Lot 12A .01 - 12A.05,
12A Floor, Wisma Cosway,
88 Jalan Raja Chulan,
50200 Kuala Lumpur.

Service Hours:

Monday - Friday (9AM - 6PM)
Weekends and Public Holidays (12PM - 4PM)
 

  • For Zapp, MoGame and Wadah issues:   

Ask for:

Xynax

Tel:

603 7877 1588

E-Mail:

care@zapp.com.my

Service Hours:

Monday - Friday (9AM - 6PM)
 
 
MOLePoints

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** MOLePoints Top Up via SMS is exclusive for MobileZone users only and is not applicable to other MOL.com services or products.
 
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