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Language: English
 
FAQ
What is MOL?
 
What is GamesHive?
 
What is MOLPoints?
 
Why should I use MOLPoints?
 
Where can I purchase MOLPoints?
 
How do I register for a MOL Member account?
 
I forgot my password, help!
 
How do I reload my account with MOLPoints?
 
How do I buy products from www.mol.com?
 
How long do I have to wait before I get the product or service?
 
I did not receive my serial number and PIN via email. Please help me!
 
How do I prevent the MOLPoints Transaction Confirmation Email from being filtered as spam?
 
My browser/computer crashed after I submitted my order / I lost the product's PIN and serial number, how do I retrieve my order's PIN and serial number?
 
The product's serial number and PIN I purchased can't be used, what should I do?
 
I've successfully purchased a game product via MOLPoints but my game account has not been updated, what should I do?
 
Can I reload my MOLPoints into TWO (2) accounts?
 
Can I reload MOLPoints to a friend's or a third-party account?
 
I purchased a MOLPoints reload coupon from 7-Eleven, Petrol Station, E-Pay terminals, etc but the coupon is invalid. What do I do?
 
Help my pop-ups are disabled! I can’t see the pop-up screen.