At MOL AccessPortal Sdn. Bhd. (“MOL”), we are extremely proud of our commitment to protect your privacy. We value your trust in us and assure you that we will use the information we collect only to provide a more personalized shopping experience. We will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to friends and family. Please read the following policy to understand how your personal information will be treated as you make full use of our many offerings.
From time to time we may reveal general statistical information about our MOLPoints usage and visitors, such as number of visitors, number and type of goods and services purchased using MOLPoints, etc., but we will never reference you by name or specific personal information.
Your trust and confidence are our highest priority.
When you use our services, we collect and store your personal information from you. Our primary goal in doing so is to provide an efficient, smooth and customized experience while using our services. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience easier and quicker.
We may automatically track certain information about you based upon your behavior on our site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.
If you choose to purchase using MOLPoints, we collect information about your buying behavior. We also collect other users' comments about you in our feedback area.
If you send us personal correspondence, such as emails or letters, we may collect such information into a file specific to you.
Information we collect is used to build features that will make using our service an easier and more personal experience. This includes faster purchase requests, better customer support, improved product offerings and timely notice of new MOLPoints services and special offers. We believe these uses allow us to improve our site and better tailor it to meet your needs.
We may also use your information to deliver information to you that, in some cases, are targeted to your interests, such as new services and promotions.
We may use your email address, your mailing address, and phone number to contact you regarding administrative notices, new product offerings, and communications relevant to your use of MOLPoints.
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
Children are not eligible to use our services and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a minor, you can use this service only with your parents or guardians permission/supervision.
To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifiable information. If you wish to access, correct or limit the personally identifiable information you have submitted to us, you may update your profile online by logging into your account. If you have registered your profile at our www.mol.com site, your username and password are required in order to access your profile information.
You acknowledge that MOL may in its sole discretion establish general practices and limits concerning use of the MOLPoints services, including without limitation the manner in which the MOLPoints services may be used. You acknowledge that MOL reserves the right to close the accounts that are inactive for a period of seven (7) years and submit the unutilized MOLPoints balance in your account together with your personal information as required to the Registrar of Unclaimed Moneys. You further acknowledge that MOL reserves the right to modify these general practices and limits at any time, in its sole discretion, with or without notice, and you agree that your continued use of the MOLPoints services after such modification will constitute your acceptance of an agreement to be bound by the modified general practices and limits.
To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and the latest Internet security methods and technologies.